Job Description

The Inside Sales Representative is responsible for selling and introducing products and services to established and new customers. The primary duty involves making outbound calls, tracking and following up on leads. 

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.

• Develop leads and seek opportunities to present additional products to current customers.

• Understand customer needs and requirements.

• Answering potential customers’ questions and sending additional information per email.

• Keeping up with product and service information and updates.

• Route qualified opportunities to the appropriate management for further development and closure.

• Close sales and achieving sales targets.

• Research accounts, identify key players and generate interest.

• Create and maintain a database of current and potential customers.

• Explaining and demonstrating features of products and services.

• Staying informed about competing products and services.

• Upselling products and services.

• Perform other duties as assigned.

REQUIRED SKILLS/ABILITIES:

• Proven inside sales experience.

• Excellent communication skills, both verbal and written.

• Excellent phone and cold calling skills.

• Proficient with corporate productivity and web presentation tools.

• Strong listening and presentation skills.

• Ability to multi-task, prioritize, and manage time effectively.

• Knowledge of product line and solid understanding of business and sales concept.

• Strong negotiating and influencing skills required to handle objections and convert leads into prospects.

MINIMUM REQUIREMENTS:

• High school diploma or equivalent. 

• 2+ years inside sales experience.

• Previous experience in an outbound call center or a related sales position preferred.

• Proficiency in Microsoft Office.

• Familiarity with Windows operating systems. 

PHYSICAL DEMANDS AND WORKING CONDITIONS:

Physical requirements include prolonged periods of sitting at a desk, working on a computer or on the telephone for long periods of time. Must be able to lift 15 pounds at times. Some travel may be required. May be required to work Saturdays and some holidays.

Acknowledgement

I have read and understand this job description and fully understand the requirements set forth herein. I accept the position and agree to abide by the requirements set forth and will perform all duties and responsibilities to the best of my ability. I understand that this job description is not an employment contract, and that it may be changed at any time based on business needs.

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